83 North offers shipping in Canada and the USA using Canada Post services. When you add items to your cart, you are able to obtain a shipping quote by entering your postal code. For the most part, these quotes are very accurate. However, if you see a very strange price being returned, you are welcome to contact us for a manual quote.
We receive a substantial commercial discount on our shipping with Canada Post and this discount is reflected in the quoted prices.
Some items are available with Free Shipping. Items with free shipping will be clearly indicated on the page for the particular item.
83 North accepts returns on un-opened products that are in resalable condition so long as you return them within 30 days. You are required to obtain a Return Merchandise Authorization number from us prior to send back any product. The easiest way is to call our office at 877-734-6044. You may also contact us by any of the means listed on your packing slip. You are responsible for the cost of return shipping. We will not refund any shipping charge paid to 83 North.
Defective items are usually the responsibility of the individual manufacturer. You should contact them directly. Some products have warranty directly with 83 North. Those products clearly indicate their warranty status on your packing slip. To obtain warranty from 83 North, refer to the packing slip you receive.